ARMONK, N.Y., July 26, 2018 /PRNewswire/ — IBM (NYSE: IBM) today announced the extension of a service contract with Anthem, Inc., one of the country`s leading healthcare companies. With this collaboration, IBM and Anthem will work together to accelerate Anthem`s digital transformation and provide its nearly 40 million consumers with an enhanced digital experience. “The collaboration between IBM Services and Anthem has already laid the foundation for improving health processes and quality,” said Martin Jetter, Senior Vice President, IBM Global Technology Services. Our recent agreement will accelerate Anthem`s growth strategy and continue to play a leadership role as the largest health insurance fund and provide a solid way to achieve further efficiencies in promoting digital transformation. Anthem is always at the forefront of using technology to deliver innovative solutions. As part of the expanded agreement, IBM Anthem will provide business services for the management of core servers and data servers and storage infrastructure. In addition, IBM will work with Anthem to create an artificial intelligence (AI) environment that will enable an automated infrastructure that provides 24/7 digital functions. This will provide greater value and access to Anthem consumers, health care providers and staff. For more information about IBM Services, visit www.ibm.com/services Media Contact Scott Cook IBM Media Relations firstname.lastname@example.org 312.669.4743 About Anthem, Inc. Anthem is working to transform healthcare with reliable and caring solutions. Our health plan companies provide quality products and services that give their members access to the care they need. With more than 73 million people served by its related companies, including nearly 40 million in its family of health plans, Anthem is one of the country`s leading healthcare companies. For more information about Anthem`s family, visit www.antheminc.com/companies.
IBM and Anthem will continue to work together in the field of computer automation. Since 2015, the two companies have implemented more than 130 bots that automate more than 70 percent of high-volume monthly standard tasks. These include robots that can detect when a server reaches the ability to transfer workloads to other less-used servers to ensure that the work is not affected. This function has improved the availability of the system and freed up resources to work on better quality projects. “We are witnessing a dynamic change in the health sector, Tim Skeen, Senior Vice President and Chief Information Officer, Anthem, Inc. “Our ongoing strategic partnership with IBM will help create a stronger foundation for Anthem to meet changing market demands, deliver better quality of services to consumers and accelerate Anthem`s focus on health care development to create a more accessible, affordable and affordable health care system.”